• Inclusive Design & Accessibility Applied inclusive design frameworks to support Blind and Low Vision (BLV) visitors in an art gallery context, focusing on accessible content discovery, navigation, spatial orientation, and multimodal visitor experiences. • UX Across Diverse Industries Conducted UX research and design strategy across multiple sectors, including fashion e-commerce, cultural accessibility, and social networking. Projects included optimizing Isaboko’s brand storytelling and shopping experience, evaluating KRUSH’s community-centered mobile experience, and designing accessibility-focused solutions for Positive Exposure / Art 75. • Client & Cross-Functional Collaboration Collaborated with client partners, faculty, and team members through Pratt’s DX Center to translate research insights into practical design recommendations that connect user needs, community values, and business goals. • User Research & Testing Planned and conducted empathy-driven research activities, including interviews, usability testing, heuristic evaluation, competitive analysis, and synthesis, to turn diverse user perspectives into actionable design requirements. • Research-to-Design Deliverables Created client-facing UX artifacts such as usability reports, journey insights, design recommendations, accessibility frameworks, prototypes, and presentation materials to support product iteration and decision-making.